CLIENTS & CASE STUDIES
Colin Sims

“Sprightlii helps us ensure that local merchants are on-boarded fast, their menus and merchandise are always up-to-date. Together with Sprightlii, we’re immediately notified if an update is required and we are able to stay up-to date. Customers and merchants love us even more now.”

- COLIN SIMS, Chief Operating Officer

How delivery.com Optimized Their Operations and Merchant Data Entry

Our mission is to help people order from their favorite local businesses and the ones they’ve yet to discover with our simple website and mobile app,” says Kate McGee, Chief Marketing Officer at delivery.com.

RESULTS
  • 40% increase in data entry rate
  • 200% increase in number of daily merchant updates
  • 57% decrease in number of daily data entry errors
Jay Bhattacharya

“Sprightlii has been a valuable resource for enabling sales team to work efficiently and comfortably since we can focus all our time on proactive prospecting and demonstrating the product, rather than researching contact info and building lists. That’s something that we haven’t had before and makes things much easier for each one of our team members.”

- JAY BHATTACHARYA

How zipmark Optimized Their Operations and Merchant Data Entry

RESULTS
  • Increased demo/month ratio by 300%
  • Added $1MM to sales pipeline using Sprightlii as lead generation source
Rory Crawford

“When we are trusted by the industry’s best, we need to provide the best. Sprightlii as generated a number of results for our company, thus far. From going to 500 up to 950 customers, to focusing on QA and helping with both on-boarding and on-going work. Sprightlii seamlessly integrated with the current team, supported our exponential growth and let us focus on attracting new business. We couldn’t have achieved this without Sprightlii.”

- RORY CRAWFORD, CEO

How BevSpot Optimized Their Operations and Data Entry

RESULTS
  • Reduced new client onboarding costs by an average of 67.2%
  • Increased customer satisfaction while growing from 500 up to 950 customers
  • Online sales conversion rates went up to 58% and average deal size by 25%
Pablo Fuentes

“Sprightlii has helped us worked smarter and better, by providing resources with expert knowledge of my needs. As a start-up it helps us keep costs low and provides opportunity for us to invest in other ways to keep our business moving forward.”

- PABLO FUENTES, CEO

How Proven Optimized Their Data Entry and Client Support

A leading small business hiring, content and education hub, Proven turned to Sprightlii for efficient data entry and client support services to manage their customers queries and information.

RESULTS
  • Back office operations across the company saw a 500% increase in efficiency
  • All manual daily operational work was moved away from their core team, allowing them to focus on big-picture operational procedures
  • Client support feedback showed a 150% increase in positive sentiments
  • Optimal cost-efficiency that blends a first class customer experience while allowing the business to save money and resources for expansion
Maxim Razmakhin

“By providing us with impeccable data entry as well as merchant & client support services, Sprightlii allowed myself and my team to spend our time on moving the business forward rather than worrying about daily tasks.”

- MAXIM RAZMAKHIN, Co-Founder

How Thirstie Optimized Their Data Processing and Client Support

The first enterprise platform to connect alcohol brands with consumers in a legally compliant way, Thirstie looked to Sprightlii when they needed quick and accurate data processing, as well as top class client and sales support services.

RESULTS
  • Sprightlii agents entered merchant & client information into Thirstie's data systems that maintained 100% accuracy and full regulatory compliance
  • A 20% increase in sales based on the backing of Sprightlii’s sales support services
  • A 98.5% client satisfaction rating in feedback for all customer support interactions
  • More time for Thirstie’s team members to focus on expanding their business without having to concern themselves with repetitive daily operations
Spencer Wong

“When revamping our website, we knew that we would have to reformat thousands of product pictures. Sprightlii was a convenient, easy and cost-effective partner that got the job done much faster than we could have imagined.”

- SPENCER WONG, Head of Digital Experience

How Made.com Optimized Their Website Content Display

Made.com is a leading retailer of designer furniture and home accessories. To provide the best customer experience on their website, Made.com worked with Sprightlii to edit product images on their product listing pages to support a new feature.

RESULTS
  • Over 10,000 images edits, revised and resized to fit the necessary formats
  • An affordable solution to a large-scale necessity that allowed Made.com’s graphic design and web development team focus on more important responsibilities
Nicholas Osgood

“As we began to grow rapidly, we needed assistance in keeping up with our scheduling demands. We decided to work with Sprightlii and they did not disappoint. Our dedicated team worked hard to liaise between clients and drone operators to get each appointment set and completed within our desired timeframe.”

- NICHOLAS OSGOOD, Head of Operations

How DroneBase Optimized Their Drone Scheduling and Coordination

DroneBase provides businesses with beautiful aerial views and information, but required assistance in their scheduling after high-demand from clients. Sprightlii scheduled drone flights for all use cases, coordinating the appointments between the drone pilots and the clients.

RESULTS
  • A 99% success rate of appointment coordination between clients and drone pilots
  • A 33% increase in DroneBase bookings with the first month of Sprightlii’s assistance
  • The DroneBase team being able to focus on scaling their business at the critical juncture of their newfound popularity
Jamie Espertin

“Working with Sprightlii has helped us offer our clients a first class experience not only through our software, but through our service. By upping the level of support, we are building stronger relationships that have led to more sales and referrals since the partnership began.”

- JAMIE ESPERTIN, VP of Business Development

How Mayvien.com Optimized Their Data Entry and Customer Support

This full-service solution for fashion wholesalers needed to enter large amounts of product information into catalogues, while also supporting customers. Sprightlii was able to build a team that accomplished both, entering the required catalogue details while providing full scale client services.

RESULTS
  • Over 25,000 catalogs worth of information and product details entered
  • A 50% increase of support efficiency, meaning that client queries were solved faster and more effectively
  • Over 100% improvement in upselling to existing Mayvien clients
  • A general improvement in client experience, as Mayvien received numerous compliments from both new and long-time clients about the support services

DYNAMIC OUTSOURCING SOLUTIONS TO POWER YOUR BUSINESS

We understand what it takes to build and grow a successful company. Sprightlii provides you with specialized workers focusing only on your project, delivering the results you need to power your business.

Experienced
The Business Outsourcing Experts

The key to any prosperous business is building the right team, at the right cost. Sprightlii provides you with professional, reliable assistance for basic tasks such as data entry and lead generation, allowing your team to spend their time and energy on vital aspects of your business.

With a specialty in entrepreneurial outsourcing, we have specific solutions to help take your startup to the next level!

quality
Commitment to Quality at the Right Price

Unfortunately for business owners, not all outsourcing companies are created equal. That is why Sprightlii puts extensive quality control measures in place for all of our workers, ensuring our services are delivered to the highest standard. From employee vetting to constant managerial reviews, we pride ourselves on exceeding your expectations for every project we undertake. The best part? All of our outsourcing solutions are at a price-point that is perfect for any emerging or established business!

Dedicated Team
Dedicated Team Members for You

A strong working relationship is the key to proper outsourcing. Rather than simply assign the first available person to your business, we strategically match a minimum of two workers to your company’s specific needs. This allows the workers to gain intensive knowledge of your process, communicate directly with your team and ensure that there is always somebody familiar with your business available to support you.

business scale
Scale Your Business Rapidly

With business success comes the pressure to quickly add team members to keep up with the increased work demands. Sprightlii allows you to immediately add new, qualified workers for operational tasks, reducing the workload and stress of your team. We are constantly attracting top talents that are ready to join your project the moment that you need!

handle everything
We Handle Everything For You

Don’t have time to read through resumes, schedule interviews or train new staff? We we do, and make sure that you don’t have to worry about a thing when looking new workers. As expert outsourcers, we manage all human resource responsibilities including hiring, training, documentation, payments and more.

You receive all the benefits of professional-grade work, without any of the hassle!

24-7 Support
New York-Based with 24/7 Support

With Sprightlii, you never have to worry about unreturned emails, missed calls or a lack of communication. Our helpful team is available 24/7 to work closely with you to understand your outsourcing needs, offer instant client support and develop a plan that is right for your business. We are committed to being fully transparent about all of our outsourcing processes, as we believe you should know exactly who you are working with.

A WIDE RANGE OF OUTSOURCING CAPABILITIES

No matter what your business needs, our professional workers are able to deliver on a wealth of services that are vital to your daily operations.

  • HR

    Human Resources

  • Accounting

    Accounting

  • Data Entry

    Data Entry

  • Logistics

    Logistics

  • Market Research

    Market Research

  • Office Operations

    Office Operations

  • Translation

    Lead Scraping

  • Transcription

    Transcription

  • Software Qa

    Software Qa

  • Data Scrubbing

    Data Scrubbing

LET’S CREATE SOMETHING AMAZING.

Sprightlii team can work 24/7 for you. We will power your business and accelerate your growth.

BUILD YOUR TEAM
SHUANG WANG
Shuang Wang

SHUANG WANG

CEO & FOUNDER

Current CEO at Sprightlii where our mission is to empower every organization from Fortune 500 to startups to achieve more. Previously served in key leadership roles at Mayvien and Accenture. As an entrepreneur with over 12 years of experience driving market share growth, I have mastered the ins and outs of customer relationships, growth and strategy management. Yale MBA graduate.

Voracious reader. Avid traveler who believes in turning ideas into reality. Muay thai and wrestling champion.

Now, I spend the majority of my time brainstorming sales strategies and connecting with other entrepreneurs who are interested in talking shop and empowering local business.

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